“STOP 0×00000035 NO_MORE_IRP_STACK_LOCATIONS” on Vista

30 11 2008

Hi out there, this weekend I had an experience of the alien nation type. I got a PC which always turned up a BSOD with the above mentioned stop message “STOP 0×00000035
NO_MORE_IRP_STACK_LOCATIONS”. The system I am talking about is a Windows Vista Business which is registered within an ordinary windows domain but has additional network shares configured which come from mac OS 10 server machines. Every time I tried to open a file on these network shares, I got the blue screen. Other funny features have been damaged email attachement, broken pipe exception when reading from a network share or broken printings. I did quite of a fuzz about getting the thingy fixed, by starting to scratch out potential problem causers like:
- network card
- memory
- missing windows updates
- spy- or malware

After beeing very unsuccessfull I found an article on the net where a guy got the same mistake connecting to CD/DVD drives and USB drives and he found out that Kasperky Antivirus Software was the causer of the problems. Having this information I deinstalled Kaspersky just to try this one too and what can I tell you. PROBLEM FIXED. The Kasperky Antivirus Software Installation, even up to date caused these funny problems with the PC. The system is currently working faster and quite well. I installed the AVG Antivirus Software instead and reactivated the windows firewall.

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8 responses

26 04 2010
Lchmst

I got the same message today (Sunday, April 25, 2010). I might have had it before but only once or so and some time ago. I did a Google search and the first hit was from the Microsoft website but it describes the problem as occurring in XP or Windows Server 2003 and I quote:

” * On a computer that is running Microsoft Windows XP with Service Pack 2 (SP2), Microsoft Windows XP with Service Pack 3 (SP3), Microsoft Windows Server 2003 with Service Pack 1 (SP1), or Microsoft Windows Server 2003 with Service Pack 2 (SP2), you install more than three programs that are related to file security. For example, you install more than three antivirus programs or file-encryption programs.
* The computer is part of a domain.

In this scenario, when you try to log on to the domain, you may receive a Stop error message that is similar to the following:
STOP 0×00000035 (0x8207ecd8, 0×00000000, 0×00000000, 0×00000000) NO_MORE_IRP_STACK_LOCATIONS ”

It’s funny that you mentioned that you narrowed the cause of your crash down to the Kaspersky AV. According to Microsoft, this issue exists in XP SP2 and occurs when you have more than three AV programs installed. (it doesn’t mention btw malware or spyware programs, so I am not sure if they can be factored into the equation) However, at the time of the crash, I had one Antivirus, one Malware, one Spyware, and one Trojan remover. I also have installed Comodo System Cleaner, and today I installed a second registry cleaner which in my opinion is better. I guess I should have uninstalled Comodo first. At the time of the crash, I was running a file conversion program, I was doing file transfers (downloading), and I was watching a video online on a social networking site.

Following the crash, I uninstalled the spyware program (SuperAntispyware) which I have had on the computer for some time now and I unistalled Comodo System Cleaner which I have been running without consequence for a few weeks now. The issue might have been triggered by the new registry cleaner (Little Registry Cleaner ). Thus far I have not had the issue again and I don’t really expect to. Like I said before it is not an issue that is recurring or anything. I could not find any Microsoft information on the issue except in XP and the other versions mentioned above. This was the first thread that I found in which someone running Vista had the issue.

I am running Vista Home Premium and it is fully updated with all the current updates at least the ones I choose to install. There are two which refer to hardware accelleration issues that I installed and found that the hard ware is accellerated when the computer is resting with absolutely no activity and no programs actively running so I rolled back the installation and my HDD functions normally. For those intrested. the Updates are (KB971644) and (KB960362). They both, according to the update center, are concerned with improving functionality during the use of graphic intensive applications and gaming. I actually probably could use them in some of my applications, but the continued accelleration while not running any applications is why I rolled back the installation. I could actually get the same performance by changing my settings in power options from balanced to high performance.

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